Performance Rating and Activity Sampling

This short course is a practical and powerful way to learn about measuring the work content of a job, not simply the time taken.

This is an introduction to the relevance of time standards in the pursuit of improved productivity. It is a particularly useful course for anyone whose role is impacted by the use of time standards.

You will learn the principles of Performance Rating and, through some practical exercises, appreciate the technique so that you understand the relevance of time taken then adjusted to get a measured target. We examine the type and structure of elements, breakpoints and frequencies.

We include some simple approaches to Activity Sampling to help you recognise different activities and categories of work or downtime.

We discuss the use of time data and performance calculations and identify things to watch for when used to plan capacities, staffing levels etc. Also, we discuss the implications of data that may not be sufficiently understood or correctly applied.

You will learn how the process of monitoring and assessing performance should point to causes of low or high performance.

By the end of the course, if successful, you will be awarded a Scott-Grant Performance Rating card, certifying your capability in this technique, which is valid for one year. Renewal of your certification is via successful attendance on a Scott-Grant Rating Clinic.