Performance Rating explained

Performance Rating is not a work measurement technique in its own right. Performance Rating enables us formally to measure, using Time Study and Rated Activity Sampling techniques, and establish the work content of a job, not simply the time taken to do it, which can vary from person to person.

This technique is fundamental when measuring work to produce data that businesses need for targets, to assess capacity, plan output, set budget costs, predict completion times, establish staffing levels and confidently compare performances of people doing similar and different tasks. All these activities help in the process of identifying, making, monitoring and maintaining improvements in productivity.

The application of Performance Rating

Performance Rating is a professional judgement and can therefore never be claimed to be exact or infallible. However, when applied properly by trained and regularly re-certified analysts, consistent results with the limits of accuracy within +/- 5% will be achieved.

Consistency is essential in Performance Rating

The most essential aspect in the application of the technique is consistency: consistency in understanding the concept of standard by all Rating analysts in the same organisation – and consistency in time standards within the same organisation. Work content should not be based on inconsistent methods or untrained or inconsistent operators.

Click on the link to find out about other techniques such as Time Study, MTM, PADS, Rated Activity Sampling and the MOST® technique.

Performance Rating explained
Performance Rating technique

How to learn more about Performance Rating

Scott-Grant is widely acknowledged as “outstanding” in delivering training for people wanting to study Performance Rating

Training courses that cover Performance Rating

Here is a list of training courses where Performance Rating is included in the content.

See how Performance Rating is used in productivity improvement

We have created “HOW DO YOU RATE?”, a practical 35 minute film which illustrates and explains Performance Rating in a structured and informative way. It fully explains Standard Performance and shows how Performance Rating is used in productivity improvement. Viewers will have the opportunity to assess performance in carrying out various tasks, using the criteria explained in the film.

“HOW DO YOU RATE?” is ideal for you if your organisation

  • already uses Performance Rating but many employees, including managers, supervisors and colleagues need a clearer, consistent understanding and appreciation of what it is
  • wants to demonstrate Standard Performance and recognises the need to explain it to all employees
  • needs to show how Performance Rating is used to relate to Standard Performance and adjusts the time taken to determine work content.

We would encourage every industry to use this film if they are aiming to improve productivity in their workplace. Click here to order this film.

We would encourage every industry to use this film if they want to improve productivity in their workplace.

“HOW DO YOU RATE?” costs £355.

VAT and delivery are extra.
You can order it here.


What to do next

If you need to improve capacity or reduce costs, or you need accurate data to determine how best to cope with change, we can provide the right way forward – cost-effectively. Remember that improving productivity is about making the better use of all your resources and vitally, making much better use of the critical ones.

Whichever business sector you operate in, the chances are we’ve helped people to address their productivity issues and improve the way they operate.

Scott-Grant can really help you improve your productivity and become more streamlined.

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Performance Rating


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Performance Rating


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Performance Rating