What is Work Content?

Work content is the measured time content of an activity or task determined by using recognised work measurement techniques, at a defined performance level.

Performance is a measure of achieved results, which are meaningful only when related to a valid benchmark or standard. Work content is usually measured at Standard Performance.

So when two people working on tasks with the same work content are achieving slightly different performances, you would start to ask why. What are the causes? Lack of training, no available work, unreliable equipment or information, lack of effort or motivation?

How to calculate Work Content

If someone achieves 1 hour’s work content in 1 hour, that is a 100 performance (60/60 x 100). If they only achieve 45 minutes’ work content in 1 hour, that is a 75 performance (45/60 x 100).

Clearly time is an essential measure but, to assess performance, it HAS to relate to the work content.

Work content explained

Productivity Pointer

Improved productivity is a consequence of good organisation and management – more so than just an individual trying to work harder.

How to learn more about work content

Scott-Grant is widely acknowledged as “outstanding” in delivering training for people wanting to study work content

Productivity Pointer

The real responsibility for productivity or performance improvement should be largely in the hands of those organising the work rather than the individual worker.

What to do next

If you need to improve capacity or reduce costs, or you need accurate data to determine how best to cope with change, we can provide the right way forward – cost-effectively. Remember that improving productivity is about making the better use of all your resources and vitally, making much better use of the critical ones.

Whichever business sector you operate in, the chances are we’ve helped people to address their productivity issues and improve the way they operate.

Scott-Grant can really help you improve your productivity and become more streamlined.

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Work Content


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Work Content


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Productivity Analysts